Support & Contact

● Support & Contact

We’re here to help you get connected.

Questions about XAU Capital FX, VIP access, or how our gold-focused signal service works? Contact our support team through Telegram or email, and include enough detail for us to understand your request.

Choose your contact channel.

Use the channel that best fits your question. Never send passwords, account login details, card information, or wallet recovery phrases.

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Email

For longer enquiries or matters where you prefer to keep a written email record.

XAUCAPITALFX@GMAIL.COM
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Facebook

Visit our Facebook page for brand updates and public information.

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How to get help faster.

A few details can help us understand your question without sharing sensitive information.

01 / DESCRIBE

Explain your question

Tell us whether you need information about a plan, Telegram access, a signal format, or the website.

02 / INCLUDE CONTEXT

Add useful details

If something is not working, explain what happened and include a screenshot with private information hidden.

03 / FOLLOW UP

Keep the conversation together

Continue in the same Telegram chat or email thread so the context stays together. Response times may vary.

Security reminder: Support should not need your trading account password, one-time security code, bank PIN, or wallet recovery phrase. Do not share these details with anyone claiming to provide support.

Useful pages before you contact us.

Explore the service, available plans, public performance history, and important terms.

VIP Plans

Review available VIP options and the displayed one-time plan prices.

View VIP Plans →

VIP Performance

Review the public performance page. Past results, where shown, do not predict future outcomes.

View Performance →

Important risk information.

Trading forex, gold, and leveraged products involves substantial risk and may not be suitable for everyone. Losses can occur, including the loss of invested capital. Signals are informational and do not guarantee profit or replace your own assessment. Consider your financial circumstances and seek independent advice where appropriate.